Shipping Policy

Emad Uniforms Shipping Policy

Thank you for choosing Emad Uniforms.

We are committed to delivering high-quality uniforms and ensuring a smooth shipping experience for all our customers across Saudi Arabia.

Order Processing

Orders are processed during our business hours:

Saturday – Thursday
9:00 AM – 6:00 PM (Saudi Arabia Time)

Standard orders are typically processed within 1–3 business days.

Customized orders, including embroidery, logo printing, and special tailoring, may require additional production time depending on the quantity and complexity of the order.

Customers will be notified if additional processing time is required.

Shipping Coverage

We currently ship throughout the Kingdom of Saudi Arabia.

For international shipping requests, please contact us directly before placing your order.

Delivery Time

Estimated delivery times:

• Riyadh: 1–3 business days

• Major cities in Saudi Arabia: 2–5 business days

• Remote areas: 3–7 business days

For custom-manufactured or branded uniforms, delivery timelines will be communicated during the quotation and order confirmation process.

Delivery times are estimates and may vary due to circumstances beyond our control.

Shipping Charges

Shipping charges are calculated based on:

• Delivery location

• Order size and weight

• Shipping method selected

Any applicable shipping fees will be communicated during checkout or quotation approval.

Bulk & Corporate Orders

Large-volume, corporate, government, school, hotel, hospital, and industrial orders may require special shipping arrangements.

Delivery schedules for bulk orders will be confirmed separately based on production timelines and order requirements.

Order Tracking

Where available, tracking information will be provided once the order has been dispatched.

Customers may contact our team for shipment updates at any time.

Delivery Delays

While we strive to deliver all orders on time, Emad Uniforms is not responsible for delays caused by:

• Shipping carriers

• Public holidays

• Weather conditions

• Customs procedures

• Force majeure events

• Incorrect customer information

We will make every reasonable effort to keep customers informed of any significant delays.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information.

Emad Uniforms is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information.

Damaged Shipments

Please inspect your order upon delivery.

If your package arrives damaged or if any items are missing, contact us within 48 hours of receiving your order.

Please provide photos and order details so we can investigate and resolve the issue promptly.

Customized Products

Customized, embroidered, printed, or specially manufactured uniforms are produced according to customer-approved specifications.

Production timelines for customized orders may vary and are communicated prior to order confirmation.

Contact Us

For shipping inquiries, order tracking, or delivery assistance, please contact:

Emad Uniforms

Email: emaduniforms1@gmail.com

Phone: +966 50 886 3969

Website: www.emaduniforms.com

Location: Riyadh, Saudi Arabia